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Written By Rohan Wiese
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Updated on January 7th, 2025
“After my email provider (GoDaddy) upgraded me to a new email server using MS Exchange, the rules I set up started causing issues. To fix this, I recreated all “receive” emails on the server via Outlook.com for both affected email accounts. Then, I deleted the same rules I had made locally. Everything worked fine for a week, but recently, I got an error message saying, “Error Reading the Rules from the Server” on one account. It’s important to note that the rules are running on the server but have disappeared locally, making it tricky to resolve the issue.”
If you are also facing the same problem, the following blog is for you. Here, we will define various concepts, such as reasons, troubleshooting solutions, etc. You just need to stay updated and calm to understand each section.
The “Error Reading the Rules from the Server” message means there’s a problem with how your Outlook understands the rules it gets from the email server. These rules are like instructions for your emails, telling your program what to do with them. Usually, these rules are saved either on your computer or the email server. But when this error happens, it’s like your program can’t read the rules properly from the server, which can mess up how your emails are organized or handled. This can happen because of issues with your internet connection, problems with how the server is set up, or conflicts between the rules on your computer and those on the server.
“There was an error reading the rules from the server. The format of the server was not recognized.”
The “Error Reading the Rules from the Server” can happen because of different reasons:
To fix these issues, you can check your internet, ensure the server settings are okay, sort out any conflicting rules, keep your software updated, and ask for help from your email provider if needed. The following section will discuss the same.
Also Read: Outlook Cannot Move the Items
If there are any problems or inconsistencies in how the rules are set up, it can lead to this error. To fix it, you can try reloading the rules or removing any instructions that might be causing the issue. Sometimes, glitches in the rules or corrupted files can also be the culprits. In such cases, run a tool like ScanPST.exe and reset Outlook.SRS files can help resolve the situation and get your email program working smoothly again. Follow the below section to learn the troubleshooting ways.
“C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE” /cleanrules
This should help fix any Outlook Error Reading the Rules from the Server issues related to Outlook.SRS file.
Hopefully, these steps will help fix any minor issues with Outlook’s corrupted Personal Folder (.pst). But if you are facing severe damage in Outlook PST files, opt for the Cigati PST Recovery Tool. It will recover the corruption without data loss.
By following these steps, you can fix “Error Reading the Rules from the Server” problem in Outlook. Ensure to check your server rules and recreate them on your computer if needed. If the issue keeps happening, don’t hesitate to ask for help. With a little patience and step-by-step problem-solving, you can get your email rules working smoothly again and handle your emails easily.
You May Also Read: Microsoft Exchange Server Unavailable
About The Author:
Rohan Wiese works as Technical Content Writer at Cigati Solutions. He writes technical blogs, articles, newsgroups, etc. on Database Recovery, Email Backup & Migration for Cloud and Webmail Email Clients. He has almost two years of writing experience and has written about many Technologies such as Cloud Computing, Intelligence, IoT, and Email Management.
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