How to Fix the Error Can’t receive emails sent from HostGator.com Domain?

Summary: When you set up a new domain with HostGator, you get an email address associated with your account. This email works well for about 2 or 3 days and suddenly, the emails stop coming in. This can be a frustrating experience and you might need to go through a lot of troubleshooting to fix it. Here are the steps to fix the error. The third-party finest solution is preferred.

Various users are searching for solutions to the common query of ‘can’t receive emails from HostGator.com’. Are you also one such user battling this issue? If you are, then you will find the solution to your problem here in this blog.

Hostgator is a U.S.-based hosting provider that is trusted all across the globe by numerous clients. It was started in 2002 and has expanded its user base since then. Moreover, it also provides cloud-based email services to its users. Perhaps, some issues hinder the email transmission, like Hostgator email sending but not receiving emails.

It troubles the users and needs instant resolution for restoring the email transmission of Hostgator. Before we move towards the tricks and tips to resolve this issue, let us know about the reasons for the same.

Why are you able to Send Emails but Not Receive?

If you can’t receive emails from HostGator.com, then the issue may be popping up due to the below-mentioned reasons.

• An issue in the configuration of email routing in the Control Panel is reported to be the main reason for this issue.
• If you are using only the username in place of the email address, then it can give rise to this error.
• The symmetry and capitalization of the letters of your password and username are incorrect.

Hostgator users must be acquainted with the above reasons so that they can avoid the send but not receive emails issue. Now, moving forwards towards the approaches and solutions that you can implement to get rid of the error.

How to Fix can’t Receive Emails from HostGator.com?

We have gathered and listed the best approaches and methods which are proven to fix the HostGator com email receiving error. You can follow these solutions and resolve your issue as per your requirement.

1. Verify Domain Status

The registered domain that you are using should be active and properly working. Emails can only function efficiently when your registered domain is connected and active.

You can verify the domain in Hostgator using the Domains section in the Customer Panel. It will show the status of the domain that will define the main cause behind the issue. If the domain is not active, then you need to renew it to resolve the Hostgator email sending but not receiving error. Furthermore, you can also use third-party domain lookups to check the status of your domain name.

Pro Tip: To Configure DNS Records with HostGator you can use this Guide to Configure DNS Records with HostGator.

2. Check the Total Email Storage 

The ‘can’t receive emails from HostGator.com’ error can also arise if your email account limit crosses the set disk space quota allotted to it. In the cPanel, each email id is set to a specific storage limit. However, you have an option to modify it as per your need.

If you are getting the Hostgator email not receiving error, then verify the email quota and change it to unlimited.

3. Examine the Email Routing

You should check the email channel or the email delivery route method. It is configured and set in your cPanel, and you can change it from there.

If your email is hosted by a different provider, it should be set to Remove. Besides, you should set it to Local if you want Hostgator to manage your emails.

4. Look for Bounceback Emails 

It is the best way to know about and resolve the can’t receive emails from HostGator.com issue so that you can receive mail sent from Hostgator. The bounceback emails can help you identify the core issue and act right to the solution. So, you need to look for bounceback emails to fix this error.

All the above methods can be manually performed and can fix the can’t receive emails from HostGator.com error. Perhaps, every user must have prior technical knowledge to execute them properly. There are also situations when you cannot fix the issue after performing these tricks accurately.

Therefore, it does not leave any option with the users but to backup and save their Hostgator data if they do not want to lose it. It would prevent the mailbox data from any errors and data loss. Also, it helps to save the emails in the system if you have the storage size limitation in the Hostgator email client.

Finest Solution to Fix “can’t Receive Emails from HostGator.com” Error

The Cigati Hostgator Backup Tool is the perfect utility that can execute the backup task efficiently. It can save and backup the Hostgator mailbox data in multiple file formats like PST, MSG, EML, EMLX, etc. Additionally, it also migrates the Hostgator emails to other email clients like Gmail, Yahoo Mail, Office 365, IMAP, Hotmail, etc.

Conclusion

You can find the apt solutions to counter the can’t receive emails from HostGator.com error. It is a common issue with tricky solutions. However, we have briefly provided the methods for your benefit. Moreover, if you cannot resolve the error from these manual methods and face problems. It is suggested that you backup your Hostagor mailbox data using the third-party HostGator Backup Software. It is a professional solution to backup HostGator emails, including all the attachments.

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