Is Outlook Error 0x800ccc81 Stopping Your Emails? Fix It Here

Outlook is a popular email program that helps people communicate easily. But sometimes, it can have problems that can interrupt your work. One problem is called Outlook Error 0x800CCC81. It happens when there are issues with how your emails are sent or when there’s a problem with checking if you’re allowed to send emails. In this blog, we’ll elaborate more about this problem and how to fix it.

Here, just look at what the error displays like –

“Error 0x800ccc81 NNTP_ARTICLE_FAILED
Task ‘pop.gmail.com – Sending’ reported error (0x800ccc81): ‘Unknown Error 0x800ccc81: NNTP_ARTICLE_FAILED’”

Causes Behind Outlook Error Message 0x800ccc81

When you see “Outlook Error 0x800CCC81,” it means that Outlook is having trouble checking if you’re allowed to send emails through your email account. This can happen for a few reasons:

• Wrong Settings: If your Outlook settings are not set up correctly, like the server address or port number, Outlook can’t confirm your identity.
• Security Software Issues: Sometimes, programs on your computer that keep it safe (like antivirus software) can accidentally stop Outlook from checking your identity.
• Server Troubles: The email server itself might be having problems checking identities, which can cause this error.

When this error happens, you can not send emails from Outlook. It will probably show a message saying it can’t connect to the server or there’s a problem with the connection.

In simple terms, “Sending Reported Error 0x800ccc81” means Outlook can’t confirm who you are to send emails, and to fix it, you need to check your settings, security software, and email server.

4 Effective Solutions to Fix Outlook Error Message 0x800ccc81

To fix this error, you’ll need to check and resolve your Outlook settings, make sure your security software isn’t causing issues, and see if the email server is working okay. Sometimes, you might need to create a new Outlook profile or ask your email provider for help. Follow the below procedures.

#1. Verifying Internet Connection

First, make sure you’re connected to the internet. You need internet access to send and receive emails through Outlook. You can check this in your computer’s settings and look at the “Network & Internet” section.

If you’re connected to the internet but still can’t send or receive emails, there might be a problem with your internet service provider (ISP) or your data could run low. To confirm, you can test your mail server using a Telnet session.

• Open Command Prompt as Admin:
  • First, press the Windows key + X on your keyboard or right-click the Windows icon on your screen.
  • After that, select Command Prompt (Admin) or Windows PowerShell (Admin).
• Run Ping Tests:
  • Type ping google.com and press Enter. If you’re connected, you’ll see replies showing the connection work.
  • Then, type ping microsoft.com and press Enter to test the connection to Microsoft’s servers. Again, you should see replies if the connection is good.

If everything works fine, you’ll get replies from both tests. But if there’s an issue with your internet connection, you might see messages like “Request Timed Out,” which means the connection is not working properly.

By checking your internet connection and running these tests, you can troubleshoot and identify any issues that might affect your ability to send or receive emails in Outlook.

#2. Verifying Outlook Email Settings

Make sure your Outlook email settings are correct. Usually, your internet service provider (ISP) sets these settings automatically, so you don’t need to change anything. However, if you’ve changed the settings or something isn’t working right, you can check and fix them easily.

• First, open Outlook and click on File at the top.
• Afterwards, go to Info and click Account Settings.
• In the Account Settings window, you’ll see options for incoming and outgoing mail. Check if the settings are correct for both.
• If you’re not sure, you can contact your ISP to get the right settings.

By verifying and correcting your email settings in Outlook, you can ensure that your emails work smoothly without any issues.

#3. Creating a New Outlook Profile and Reconfiguring the Email Client

Creating a new Outlook profile can help fix the 0x800ccc81 error if there’s a problem with your current profile. Here’s how to do it:

• First, open Outlook and click on File.
• After that, go to Account Settings and click on Manage Profiles.
• Then, select Show Profiles and then click on Add.
• Further, enter a name for the new profile and click OK.

After creating the new profile, you need to set up your email client again. Here are the steps:

• Next, click on File in Outlook.
• Subsequently, select Info and then click on Add Account.
• Choose “Manually configure server settings or additional server types” and click Next.
• Select Internet Mail and click Next.
• Here, enter your user information, email address, server details (incoming and outgoing), login information, and advanced settings.
• Now, check Test Account Settings and click Next.
• Finally, click Close and Finish after Outlook tests the new account settings.

#4. Tidying Up Your Outlook Emails

Another method to try is cleaning your Outlook emails:

• First, open Outlook and go to the Send/Receive tab.
• Then, select Work Offline.
• Lastly, move any emails in the Outbox to the Drafts folder or delete them.

If repairing doesn’t work, consider disabling your antivirus temporarily, as it can sometimes interfere with Outlook. You can also use the built-in Inbox Repair Tool (SCANPST) to fix any issues with your Outlook data file (PST).

If none of these steps work and your Outlook PST file is still broken, you might need extra help to fix it. We’ve discussed different ways to solve the “Outlook Error 0x800ccc81” issue. However, if your PST file still won’t open correctly, it’s important to fix it properly without losing any data.

We recommend using the Cigati PST Repair Tool for this. This software can repair the damage in your PST file without losing any of your data. After your PST file is fixed, if you want to convert it to another format, you can use the Cigati PST Converter. As a result, this tool can help you move your data without losing anything.

Conclusion

Outlook Error 0x800CCC81 can be annoying, but you can fix it with the proper steps. Check your settings for sending emails, make sure your identity is verified correctly, and see if any antivirus or firewall is causing problems. If you still have issues, ask your email provider or IT support for help.

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