Fix Microsoft Outlook Not Downloading Emails in Easy Steps

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  • Published on June 27th, 2024

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Sometimes, you have a problem with your main Gmail account in Outlook 2021. It’s not downloading new emails automatically like your other two Gmail accounts. You’ve tried fixing it by setting automatic downloads to every minute, but nothing’s working. Since the other accounts are fine, it seems strange that you need to do all this troubleshooting for Outlook Not Downloading Emails.

The following blog will discuss different troubleshooting ways to resolve the error. Moreover, we will elaborate on the common reasons for causing the issue.

Reasons Why Outlook Has Stopped Downloading Emails

Do you need help seeing your latest emails in Outlook? Don’t worry, it happens! There are a few reasons why this might occur, but don’t fret, we can get things flowing again.

  • Internet Connection Problems: Make sure your internet connection is up and running. If other apps work online but Outlook doesn’t check your internet settings.
  • Send/Receive Settings: Double-check your email account settings in Outlook. Incorrect information might be blocking new emails.
  • Work Offline Mode: Accidentally enabling “Work Offline” mode will prevent new emails from downloading. Ensure it’s turned off. As a result, there was an error that popped up, Why are my Emails Not Downloading in Outlook?
  • Outlook Updates: Running an old version of Outlook can cause compatibility problems. Updating Outlook might fix the download issue.
  • Storage Limitations: If your inbox is bursting at the seams, Outlook might need to download new emails. Try archiving or deleting old emails to free up space.

By checking these simple things, you can get your email flowing again. If you’re still having trouble, searching online for “Outlook download issues” can provide more specific solutions.

How to Resolve the “Outlook Not Downloading Emails” Error

We’ve all been there – Outlook mysteriously stops downloading emails. But fret no more! We’re here to equip you with the knowledge to resolve the error.

#1. Check Internet Connection

First things first – is your internet connection acting up? Check your Wi-Fi settings or try a different network if other websites load but Outlook remains closed.

#2. Check Account Settings in Outlook:

  • First, open MS Outlook and navigate to “File” > “Account Settings” > “Account Settings.”
  • Then, choose your Gmail account and click “Change.”
  • At last, verify the settings are correct, containing incoming and outgoing server details.

#3. Adjust Send/Receive Settings:

  • First, navigate to “File” > “Options” > “Advanced.”
  • Then, under “Send and receive,” click “Send/Receive.”
  • Lastly, ensure the “Include this group in send/receive” option is chosen for your Gmail account.

The above troubleshooting way helps you to resolve the Mail Not Downloading in Outlook error. If not, follow the upcoming one.

#4. Update Your Folder Settings:

Follow the below steps to update your folder settings.

  • Foremost, right-click on your chosen Gmail account under the left navigation pane.
  • After that, choose “IMAP Folders.”
  • At last, ensure all the desired folders that you want to configure are subscribed.

#5. Reset the Send/Receive Settings in MS Outlook:

  • First, navigate to the “File” tab and then move to the “Options” button.
  • Now, click the “Advanced” button.
  • At last, click the “Send/Receive” button and then hit the “Reset” option.

The above-mentioned solution helps you to resolve the Outlook Not Downloading Emails error. Moreover, you can also follow the other ones.

#6. Creating Resultant Outlook Profiles

  • Initially, open the Control Panel application and click the User Accounts option > Mail.
  • Next, click the Show Profiles button and click on the Add option.
  • Subsequently, mention the latest profile name and click the OK button.
  • Following, type the email credentials and create a new profile.
  • Now, click the Next button and click the Finish button.
  • After that, confirm to choose “Always use this profile” under the Mail section of the Control Panel and use the resultant profile from the drop-down list.
  • In the end, click the OK button and restart the application.

Here, we have accomplished all the manual ways to resolve the Outlook Not Downloading Emails error. But somehow, you can’t download all emails. For that scenario, you can use the Cigati Outlook Backup Tool. With the help of this wizard, you can effortlessly download your Outlook emails in PST or other targeted file formats.

Conclusion

There are several reasons for Outlook Not Downloading Emails. However, don’t worry! There are solutions! It could be a simple fix like checking your internet connection or turning off “Work Offline” mode. Other options include verifying your account settings, clearing the Outlook cache, or adjusting Send/Receive settings to ensure all folders are synced. If these steps don’t work, consider creating a new Outlook profile or checking your firewall/antivirus settings to ensure they aren’t blocking Outlook’s access. By following these steps, you can resolve the issue and get your emails again.

You May Also Read: How to Delete Mass Emails in Outlook

About The Author:

Rohan Wiese works as Technical Content Writer at Cigati Solutions. He writes technical blogs, articles, newsgroups, etc. on Database Recovery, Email Backup & Migration for Cloud and Webmail Email Clients. He has almost two years of writing experience and has written about many Technologies such as Cloud Computing, Intelligence, IoT, and Email Management.

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